MACROCOMM iHEALTH – Digital Transformation in Healthcare



Focus on your work, not your computer


Working with you to deliver great care.


Built by clinicians for maximum usability


Keeping clinical data as safe as your patients

The following differentiated Product Modules are available to the various market segments;

  • Screening Module: Primary Health Care for Disease detection, Drug testing, Treatment evaluation, etc.
  • Clinic Module: Primary Healthcare – EMR per patient for all treatments & Medicines control
  • Doctor Module: Private GP’s – Patient EMR – Full suite clinical work bench
  • Specialist Module: Private Specialist – Patient EMR – Full suite clinical work bench including integration with local 3rd party service providers (eg. Pathology, Radiology)
  • Specialist Module +: Private Specialist with consulting rooms within Hospital – Patient EMR (can be part of hospital EMR if hospital is also using Macrocomm Software) – Full suite clinical work bench including integration with all existing Hospital systems (eg. PAS, bed management, billing, etc)
  • Hospital Module: Hospital Software Solution – Patient EMR : Integrated with all existing (or new) Hospital systems (eg. Pathology, Radiology, PAS, Bed management, billing, etc)
  • Tertiary Module: Tertiary Software Solution – Patient EMR : Stand-alone system to be used at Medical school. Lecturer can assess student treatment/patient diagnosis electronically. Easy to determine where student “went wrong”. Easy to teach correct diagnosis methods & evaluate practical ability of junior doctors.
  • Ambo Module: EMS – Start of patient journey. EMR integrated with hospital system and clinical data auto relayed to receiving hospital for smooth continuation of patient journey with accurate real-time vital signs tracking.

Value Proposition

  • Accurate, real-time clinical documentation
  • Automated vital signs capturing
  • Designed by clinicians
  • Focused on electronically-guided workflows, reducing staff variability & improve performance
  • Incorporating real-time documentation (EMR), minimising delays
  • Vital signs auto populated into patient EMR in real time
  • Increases governance and both, clinical and financial efficiencies
  • Enables analysis of data to optimise revenue and direct funding
  • Analytics can be performed on all vital signs captured
clinical software



Software Solution

CRiS CARE is a software solution, for hospitals and medical facilities, which supports clinical workflows and high-quality Clinical Documentation with structured Clinical Coding to facilitate Activity Based Funding


Electronic Medical Record

CRiS CARE ensures that the Electronic Medical Record is immediately available to all staff, anywhere, and is tightly coupled to the patient journey and generated seamlessly in real-time as part of the clinician’s normal workflows


Intuitive Interface

CRiS CARE supports the busy clinician’s requirement for an intuitive interface that anticipates their needs and facilitates their tasks. Requirement for support and training should be zero. It’s time for healthcare to enjoy the technical advances of our information age

Accurate, real-time clinical documentation is at the very heart of safety and quality, not to mention efficiency, funding and research. What are the costs of substandard documentation, for any health care organisation?


  1. Create Medical Records that are legible, complete, accurate and accessibleI. Create Medical Records that are legible, complete, accurate and accessible
  2. The solution should also minimise delays at every stage of the patient’s journey & free up clinical time to spend on patient interaction

Solution Overview

A new Clinical Workbench solution; 

  • Designed by clinicians
  • Focussed on electronically-guided workflows
  • Incorporating real-time documentation (EMR-Electronic Medical Records)

C R i S – linical eal-time i nformation ystem


Minimum dataset


Option to include presenting problem and limited history

Option to include READ view of EMR (Electronic Medical Record)

  • Past Medical History
  • Medications
  • Allergies
  • Previous visits
  • Discharge Summaries
  • Limited Results
  • Document Upload e.g. ECG’s
  • Correspondence

Clinician-friendly intuitive interface

  • Patient Self Registration Kiosk
    • Import from patient portal OR option to register as new patient
    • Demographics
    • Basic presenting problem text

  • Analytics / Coding / Research via structured data input
  • Vital signs tracking
  • Presenting problem linked to SNOMED Codes for simple and reliable data entry and coding
  • Asynchronous entry to reduce clerical bottleneck on presentation i.e. non-mandatory data can be entered at any time during the patient’s journey, ideally when they are ‘waiting’
  • Real-time monitoring KPI’s
  • Document upload system
  • Data mining
  • Task request generated and displayed on Task dashboard
  • Task dashboard display on Large screen in ED
  • Electronic Bed request from clinical screen
  • Access to clinical Data
  • Managed workflows
  • Automatic documentation of clinical plans
  • Coding & funding optimized
  • Remote access
  • Professional support
  • Replaces current Handwritten notes
  • Simple Template design
  • Discharge Diagnosis output to SNOMED Diagnosis code set



  • Clinical Notes printed as PDF for storage as clinical record if required in addition to database storage
  • Option to view any electronic clinical notes on database if patient re-presents during trial period
  • Integration with PAS, Lab and Radiology
  • Electronically generated forms replace current hand written forms
  • Auto-populated fields where possible
  • Forms printed for use as per current system
  • OPTION for Electronic test requesting

  • Auto-populated discharge summary for all ED presentations
  • Discharge Summary can be printed and copy into notes/faxed to GP
  • Option for electronic delivery via secure messaging


Efficiencies and cost reduction through:

  • Single point of Data entry auto populated to multiple fields. i.e. Removes Duplication
  • Parallel workflows i.e. Clinical assessments/triage/clerical documentation can occur in parallel or out of sequence of workflow to minimise delays at every stage of the patient journey
  • Simple task automation and alerts i.e. create a ‘virtual semi-automated production line’ similar to a factory floor and instil principles of a Lean Organisation
  • Documentation available online in real-time. No paper storage/ no loss of clinical notes
  • Task management provides a layer of automated micro-management of staff to improve productivity and reduce variability in staff performance
  • Accurate data to inform analytics and management of business activity
  • Accurate clinical coding to optimise revenue
  • Reduction in errors & litigation risk


Clinical Risk reduction through;

  • Standardised clinical templates
  • Auto-populated communication documentation i.e. Discharge Summaries and Referrals
  • Pathology/Radiology electronic ordering templates to reduce unnecessary testing
  • Results audit to reduce risk of abnormal test results delay/missed fractures on imaging 

Automated workflows and tasks free up clinical time to spend on patient interaction

Patient Kiosk portal to facilitate patient self-registration and history to reduce wait times and processing prior to clinical assessment


Clinical notes generated by the CRiS Care software allows for;

  • Integration and capture of all data points of patient journey to provide reports on quality as well as efficiency of care, including education and training feedback and performance
  • Documenting & supporting workflows
  • Measuring workloads, tasks, complexity
  • Detailed metrics supporting real-time visualisation & decision-making
  • Clinical Decision Support using live data from database and evidence-based practice
  • User friendly interface – bedside/rounds/workstations. Input via keyboard/tablet to facilitate user efficiency. Desktop and mobile device friendly. Currently WINDOWS compatible.
  • Simple Clinical Templates designed by users with local workflows and mandatory fields. Decision support for history and examination to ensure quality data capture and Assessment by junior doctors.
  • Combination hard-coded forms with check boxes and free text options using SNOMED coding
  • Auto-populated test request forms, referral forms and Discharge summaries
  • Easy integration with third parties for seamless patient journey, compatibility with all current clinical systems (HL7)
  • ICD-10 outputs for clinical coding

Screen Shots of CRiS Care Software for Clinical Facilities

  • Auto populated Vital Signs from Bluetooth devices
  • Patient Clinical notes/EMR capture system
  • Treatment plans, Lab test ordering, etc