Macrocomm iHealth

Digital Transformation in Healthcare

Built by clinicians

About us
Our intuitive, user-friendly solution integrates with your existing architecture and services and is designed with you in mind: clinician, nurse, ward clerk, hospital executive, IT manager. We help you to care for your patients. Let us make your life easier.

Seamless Access
The patient clinical notes (medical record) should be immediately available to all staff, anywhere. It should be tightly coupled to the patient journey and generated seamlessly in real-time as part of your normal workflows.

We Value Usability
Busy clinicians need an intuitive interface that anticipates their needs and facilitates their tasks. Requirement for support and training should be zero. It’s time for healthcare to enjoy the technical advances of our information age.

Quality Clinical Documentation
Accurate, real-time clinical documentation is at the very heart of safety and quality, not to mention efficiency, funding and research. What are the costs of substandard documentation, for your organisation?

Benefits of Crisis Care

Here are few highlights of our solutions, tailored to your needs:

  • Quality clinical notes in real time

  • Legible records

  • Visible to the whole team, from anywhere

  • Analytics/Coding/Research via structured data input

  • Clear documentation of clinical plans

  • Lab and radiology integration

  • Realtime monitoring of KPI’s

  • Coding & funding maximised

Solutions

CRiS.care is a software solution for hospitals and medical facilities that delivers high-quality Clinical Documentation with a rigorous data structure to support Clinical Coding and Activity Based Funding.

For Clinicians:

Structured clinical inputs using our flexible and customisable clinical templates, make your documentation quicker, more complete and better organised. Improve the quality of your staff’s clinical notes, and gain insights from the aggregated structured data – entered seamlessly as part of normal clinical workflows.

For TeleHealth

Whilst operating your video-conferencing software on one screen or device, use your tablet, phone or a second computer screen to capture the details of your consultation in real time, in the structured format that you need. Ideally, using a touchscreen device, documentation can be performed with one hand, tapping in the selected responses, and longer text inputs can be performed using the dictation features of your operating system, during or immediately after the consult.

For Researchers:

Capture the important research data you need, at the clinical coalface as a matter of routine. Include additional input fields into the normal clinical workflow, or use standalone questionnaires focussed directly on your research data fields. Ideally suited to platform trials where results and aggregated data can be constantly reviewed and data collection templates updated frequently to reflect evolving research questions.

For Population Screening and Surveillance:

Clinicians, healthcare workers in the field or in call centres can use structured interview templates to collect accurate information quickly and efficiently. Whether using a COVID-19 screening tool or a WHO STEPS health surveillance questionnaire, there is no error-prone transcription process converting paper forms to database inputs.

For Hospitals:

Structured clinical assessments that are both legible and immediately available to the whole team, comfortably support a wide range of activities, from Trauma documentation, through the diversity of Emergency Department presentations, to Critical Care, Outpatients and Mental Health.
Rather than being siloed behind firewalls, clinical assessments are securely stored in our cloud servers, freeing up healthcare from physical constraints. Electronic referrals are as simple as sending a secure link to an authorised CRiS Care user, who can log in from wherever they are working to view the complete assessment and respond accordingly. This allows seamless communication between hospital departments, between hospitals for inter-hospital transfers, and from pre-hospital and primary care providers to referral centres.

For Patients:

Our new Patient Portal is under construction, for release in the second half of 2020. This will enable healthcare consumers to interact with the CRiS system to add clinical information for their healthcare providers, for example pre-operative questionnaires, COVID-19 screening, or other customisable data inputs, thereby decreasing the burden of long face-to-face consults and long waiting times. With our secure platform, important documents such as a recent ECG or an Advanced Care Plan can be safely stored and made available to doctors and nurses in a medical emergency.

For Mental Health:

Structured and freetext inputs help to speed up clinical documentation and improve the quality of your notes. Templates can be customised to mirror existing legislative requirements, or further augmented and modified to reflect the specific niche of your psychology, psychiatry or wellness practice.

How it works:

Our web-based application runs securely in the cloud, with all data remaining within Australia. Clinicians and support staff log in with their unique ID and password. Clinical documentation is accessed and updated by the whole healthcare team, with simultaneous access being possible from multiple team members in different locations. Standardised medical phrases are SNOMED-coded to support Activity Based Funding. Our hybrid text/button interface maximizes usability and still maintains the richness of the patient’s unique story.

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